We provide several payment options to our customers and are constantly trying to improve the systems and security in which you provide sensitive data and transactions to our companies. If you ever have any questions or concerns please do not hesitate to contact our billing department using the contact us form.
We are currently using PayPal as our primary provider for online-payment processing, and are currently experimenting with Google Checkout. Through these venues you can use a vast array of payment methods such as Visa, Master Card, American Express, Discover, and Dinners Club. PayPal even allows check payments!
Some people aren’t comfortable with giving out their financial over the internet no matter whom they’re dealing with, and we want to make sure you know that we are still behind you. We also accept money orders, wire transfer, Western Union, and MoneyGram. (SORRY NO CASH PLEASE!)
It is our practice to give the customer the benefit of the doubt, even when dealing with billing. We do sometimes require a security deposit on larger projects, but we try and be relaxed about the final bill and any payment arrangements that may need to be made therein.
We view any account that has an invoice that is more than 7 days overdue as delinquent, and invoices over 30 days as severely delinquent. We start our billing cycle when our services has been satisfactory rendered. This may not be the same “ideal” date for the customer, however via contact, this is the date in which we completed the contact details. Your invoice should indicate this date (MyTekWeb describes the date in contracts and/or on the invoice as the “due date”, white Goldsboro Web Development describes this date as your site’s “Go Live” date). For more information on when your bill is due or late, please contact your sales representative for details.
When your account is considered delinquent, you may not purchase additional goods, services, and support from our companies unless it is thereby included in a service contact that has yet to be considered severely delinquent.
When your account is considered severely delinquent (30 days past invoice due date) your account will be suspension with an error message displayed on your site(s) or digital products will stop functioning. If your services get suspended, you must pay a re-activation fee of $35.00 in order to restore service.
Once an account has been severely delinquent for a consecutive 90 days, we will terminate all services with that account, and delete and/or archive any data associated with that account. Data you have uploaded or used to host with us may be permanently deleted. YOU MUST REQUEST YOUR DATA BEFORE YOUR ACCOUNT BECOMES TERMINATION READY!